Table 2. Retail, accommodation and restaurants are the most communication intensive.
| Industry | Communication | |||
|---|---|---|---|---|
| Teamw. | Custom. | Overall | Presence | |
| Retail trade | 13 | 66 | 67 | 5 |
| Accommodation & food services | 8 | 50 | 51 | 1 |
| Arts, Entertainment, and Recreation | 12 | 38 | 40 | 2 |
| Other Services (except Public Admin.) | 12 | 30 | 33 | 12 |
| Admin. & Support & Waste Manag. | 17 | 24 | 27 | 7 |
| … | ||||
| Wholesale Trade | 8 | 12 | 15 | 12 |
| Transportation and Warehousing | 8 | 8 | 14 | 32 |
| Prof., Scient., and Technical Serv. | 5 | 10 | 12 | 1 |
| Manufacturing | 7 | 5 | 9 | 10 |
| Agri., forestry, fishing & hunting | 4 | 1 | 4 | 23 |
“Teamw.” and “Custom.” show the percentage of workers in teamwork-intensive and customer-facing occupations, respectively. “Overall” shows the percentage of workers in communication-intensive occupations that are either teamwork-intensive or customer-facing. It is less than the sum of the two indexes because some occupations rely on both types of communication. “Presence” shows the percentage of workers whose jobs require physical presence in close proximity to others.