Table 3.

Reasons for not using health services in the unmet healthcare needs group.

Reasons	Prevalence n (%)
Accessibility
Transportation	13 (30)
Do not know how to find doctors	5 (12)
No insurance and unable to pay for the care	4 (9)
Unable to pay co-pays/deductibles	4 (9)
Fear	3 (7)
Language barriers	2 (5)
Availability
Healthcare provider did not prescribe any medicine at your last visit	20 (47)
Unable to get medicines prescribed	20 (47)
Did not use healthcare insurance at last visit	10 (23)
Lack of availability of doctors	6 (14)
Unable to receive refund from healthcare insurance	4 (9)
Acceptability
Clarity of communication	7 (16)
Waiting room	5 (12)
Health services in general	5 (12)
Information about treatment	4 (9)
Involvement in decision making	4 (9)
Room hygiene at health facilities	4 (9)
Do not understand the need to see a doctor	3 (7)
Time healthcare provider spent for you	3 (7)
Freedom to choose healthcare provider	1 (2)