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Expectation, satisfaction and gap values of the two dormitories.
| Aspect | Dormitory L |
Dormitory P |
||||
|---|---|---|---|---|---|---|
| Expectation | Satisfaction | Gap | Expectation | Satisfaction | Gap | |
| Visual | 6.04 | 6.10 | 0.06 | 4.47 | 5.13 | 0.66 |
| Thermal | 5.84 | 5.76 | −0.08 | 4.99 | 3.56 | −1.43 |
| Aural | 6.13 | 5.53 | −1.40 | 3.79 | 4.80 | 1.01 |
| Fire | 5.64 | 4.98 | −0.66 | 4.17 | 3.30 | −0.87 |
| Hygiene | 6.19 | 6.13 | −0.06 | 4.65 | 3.04 | −1.61 |
| Communication | 5.93 | 5.06 | −0.87 | 3.95 | 3.86 | −0.09 |
