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. 2020 Sep 22;20:365. doi: 10.1186/s12877-020-01770-x

Table 2.

Extended Eindhoven classification model [14, 16, 17]. Distribution of root causes

Main category Sub category Code Description Deceased patients
(n = 11)
Frequencies (%)
Survival patients
(n = 72)
Frequencies (%)
Technical 0 0
External T-ex Technical failures beyond the control of the organisation.
Design TD Failures to poor design of equipment etc.
Construction TC Correct design inappropriately constructed or placed.
Materials TM Material defects not classified under TD or TC.
Organisational 2 (10.5%) 20 (15.2%)
External O-ex Failures at an organisational level beyond the control and responsibility of the investigating team. 1 (5.3%) 2 (1.5%)
Transfer of knowledge OK Failure resulting from inadequate measures to train or supervise new or inexperienced staff.
Protocols OP Failures relating to the quality or availability of appropriate protocols. 2 (1.5%)
Management priorities OM Internal management decisions which reduce focus on patient safety when faced with conflicting priorities. 1 (5.3%) 16 (12.1%)
Culture OC Failure due to attitude and approach of the treating organization.
Human 3 (15.8%) 26 (19.7%)
External H-ex Human failures beyond the control of the organisation/department 2 (2.5%)
Knowledge-based behaviour HKK Failure of an individual to apply their knowledge to a new clinical situation
Qualifications HRQ An inappropriately trained individual performing the clinical task
Co-ordination HRC A lack of task co-ordination within the healthcare team. 7 (5.3%)
Verification HRV Failure to correctly check and assess the situation before performing interventions 1 (5.3%) 6 (4.5%)
Intervention HRI Failure resulting from faulty task planning or performance 1 (5.3%) 11 (8.3%)
Monitoring HRM Failure to monitor the patient’s progress or condition 1 (5.3%)
Patient Patient-related PRF Failures related to patient characteristics or conditions, which are beyond the control of staff and influence clinical progress 3 (15.8%) 16 (12.1%)
Disease-related DRF Failures related to the natural progress of disease which are beyond control of patient, its carers and staff 9 (47.4%) 65 (49.2%)
X Unclassifiable X 2 (10.5%) 5 (3.8%)
Total 19 132