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. Author manuscript; available in PMC: 2021 Oct 1.
Published in final edited form as: Jt Comm J Qual Patient Saf. 2020 Aug 9;46(10):573–580. doi: 10.1016/j.jcjq.2020.08.001

Table 5.

Provider Report of Technical Difficulties with Professional Interpretations

Telephone Arm (n = 57) Video Arm (n = 65) P value
No difficulty 57.9% (33/57) 55.4% (36/65) .78
Difficulty connecting 14% (8/57) 16.9% (11/65) .71
Poor connection quality 33.3% (19/57) 30.8% (20/65) .45
Prematurely disconnected 8.8% (5/57) 12.3% (8/65) .56
Other equipment problem 5.3% (3/57) 3.1% (2/65) .49
Other 15.8% (9/57) 12.3% (8/65) .45