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. 2020 Sep 17;22(9):e19149. doi: 10.2196/19149

Table 2.

Relationship between the type of consultation and the two other variables recorded.

Type of teleconsultation N Has the online consultation avoided a face-to-face visit? n (%) In the absence of a service like eConsulta, would the patient have had a face-to-face consultation? n (%)


Yes No Not sure Yes No Not sure
Management of test results 1433 1319 (92.04) 71 (4.95) 43 (3.00) 1105 (77.11) 323 (22.54) 5 (0.35)
Temporary disability management 299 265 (88.6) 27 (9.0) 7 (2.3) 217 (72.6) 82 (27.4) 0 (0.0)
Management of visits/referrals 536 397 (74.1) 120 (22.4) 19 (3.5) 341 (63.6) 187 (34.9) 8 (1.5)
Repeat prescriptions 1301 1223 (94.00) 50 (3.84) 28 (2.15) 988 (75.94) 311 (23.90) 2 (0.15)
Medical enquiries 762 586 (76.9) 146 (19.2) 30 (3.9) 520 (68.24) 226 (29.7) 16 (2.1)
Other 834a 468 (56.1) 315 (37.8) 51 (6.1) 311 (37.3) 488 (58.5) 35 (4.2)

aAlthough the total N of the “Other” category was 1023, only 834 observations were classified into the subcategories for these two variables.