Table 2.
Reasons for failed tablet uptake and completion.
| Reasons | All visits, n (%) | Clinic 1 visits, n (%) | Clinic 2 visits, n (%) | P value | |
| Reasons tablet not offered to patients | 385 (100) | 264 (100) | 121 (100) | <.001a | |
|
|
Patient missed by research assistant | 307 (79.7) | 215 (81.4) | 92 (76.0) |
|
|
|
Technology-related issueb | 48 (12.5) | 38 (14.4) | 10 (8.3) |
|
|
|
Both tablets already in use | 12 (3.1) | 7 (2.7) | 5 (4.1) |
|
|
|
Not documented | 18 (4.7) | 4 (1.5) | 14 (11.6) |
|
| Reasons tablet not accepted by patients when offered | 439 (100) | 385 (100) | 54 (100) | .70c | |
|
|
Patient refusal (denies asthma diagnosis) | 54 (12.3) | 46 (12.0) | 8 (14.8) |
|
|
|
Patient refusal (indicates too difficult to use) | 24 (5.5) | 22 (5.7) | 2 (3.7) |
|
|
|
Patient refusal (no reason provided) | 351 (80.0) | 307 (79.7) | 44 (81.5) |
|
|
|
Caregiver refusal | 10 (2.3) | 10 (2.6) | 0 (0.0) |
|
| Reasons questionnaire not completed when tablet accepted | 107 (100) | 81 (100) | 26 (100) | <.001c | |
|
|
Patient aborted (no reason provided) | 46 (43.0) | 45 (55.5) | 1 (3.9) |
|
|
|
Patient aborted (indicates too difficult to complete) | 17 (15.9) | 8 (9.9) | 9 (34.6) |
|
|
|
Patient aborted (started, then denied asthma diagnosis) | 11 (10.3) | 6 (7.4) | 5 (19.2) |
|
|
|
Technology-related issueb | 5 (4.7) | 2 (2.5) | 3 (11.5) |
|
|
|
Clinician aborted (called patient in prior to finishing) | 28 (26.1) | 20 (24.7) | 8 (30.8) |
|
aChi-square test was used.
bTechnology-related issues included poor Wi-Fi or network connectivity and tablet software or hardware malfunctions.
cFisher exact test was used.