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. 2019 Sep 3;7(4):587–592. doi: 10.1177/2374373519872420

Table 2.

Associations of Physician–Patient Communication and Overall Satisfaction Ratings.

Communication Overall Satisfaction Ratings P Value
Low Satisfaction Medium Satisfaction High Satisfaction
n (%) n (%) n (%)
Explains concepts in an easy-to-understand manner .001
  Yes, definitely 34 (21.5) 52 (32.9) 17 (10.8)
  Yes, somewhat 10 (6.3) 6 (3.8) 0 (0)
  No 30 (19) 9 (5.7) 0 (0)
Listens carefully .002
 Yes, definitely 36 (22.8) 44 (27.8) 17 (10.8)
 Yes, somewhat 19 (12) 14 (8.9) 0 (0)
 No 19 (12) 9 (5.7) 0 (0)
Gave easily answer understood instructions .001
  Yes, definitely 0 (0) 44 (67.7) 10 (15.4)
  Yes, somewhat 1 (1.5) 0 (0) 0 (0)
  No 10 (15.4) 0 (0) 0 (0)
Respect .001
 Yes, definitely 38 (24.1) 52 (32.9) 17 (10.8)
 Yes, somewhat 26 (16.5) 6 (3.8) 0 (0)
 No 10 (6.3) 9 (5.7) 0 (0)
Spent enough time with the patient .001
  Yes, definitely 27 (17.1) 51 (32.3) 17 (10.8)
  Yes, somewhat 26 (16.5) 16 (10.1) 0 (0)
  No 21 (13.3) 0 (0) 0 (0)