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Item Completion Rate, Floor and Ceiling Effect, and Score Distribution per Empathy Questionnaire.
| Questionnaire | Number of Items | Item Completion Rate (%) | Mean (SD) | Range | Possible Range | Cronbach’s Alpha | Flooring Effect, n (%) | Ceiling Effect, n (%) |
|---|---|---|---|---|---|---|---|---|
| JSPPPE | 5 | 100 | 29 (5.2) | 12 to 35 | 5 to 35 | 0.94 | 0 (0) | 15 (18) |
| CARE | 10 | 98.9 | 46 (6.3) | 22 to 50 | 10 to 50 | 0.97 | 0 (0) | 46 (55) |
Abbreviations: CARE, Consultation And Relational Empathy; JSPPPE, Jefferson Scale of Patient’s Perception of Physician Empathy.
