Table 1.
Needs of the population amid the pandemic | Actions required by authorities and experts to mitigate the impact of COVID-19 |
---|---|
Sense of safety | Immediate actions of public health measures to limit the spread of the infection Delivery of reliable information for the general population and various groups about the disease Effective resourcing of required medical equipment |
Calming | Active communication and constant explanation of the actions needed to contain the spread of the infection to the population Compassion of authorities towards victims and various groups affected by the pandemic |
Sense of self- and collective efficacy | Communication of plans on coping with the economic and social effects of the pandemic Stimulating in everyone the sense that one belongs to a group Promotion of solidarity and community activities, such as mourning or religious rituals |
Connectedness | Active implementation of digital services in education, public institutions, and other services to ensure social functioning of different groups Ensuring the functioning of social services, and adjustment of services to the new models of care for vulnerable groups Acknowledgement of loss and sadness in the community |
Hope | Providing perspective and mitigating feelings of powerlessness and discouragement Communication about progress of treatment and vaccine developments Symbolic rituals and events to promote resilience Facilitation of various community, charity, and business initiatives targeted towards a better future |