Table 2.
Outcomes | Pilot study 1 | Pilot study 2 | |
Overall satisfaction score, median (25th percentile, 75th percentile)a | 8 (7,9) | 7 (6,8) | |
Net promoter scoreb | |||
|
Total score | –9 | 0 |
|
Promoters, n (%) | 9 (29) | 7 (37) |
|
Detractors, n (%) | 12 (39) | 7 (37) |
Usability | |||
|
System usability score, mean (SD)c | 76 (15) | 71 (20) |
Usaged | |||
|
Week 1, n (%) | 28 (100) | 21 (78) |
|
Week 2, n (%) | 26 (93) | 11 (41) |
|
Week 3, n (%) | 21 (75) | 11 (41) |
|
Week 4, n (%) | 17 (61) | 10 (37) |
aScale of 1-10. The higher the score, the higher the satisfaction.
bPilot study 1, n=31; Pilot study 2, n=19.
cScale of 0-100.
dPercentage of weekly questionnaires that were completed in the app. Pilot study 1, n=28; Pilot study 2, n=27.