Table 2.
n(%) 684(100.0) |
|
---|---|
Type of bullying* Verbal Physical Sexual |
671(98.1) 81(11.8) 40(5.8) |
Perpetrator of incidents Patient Relatives of patients (visitors) Manager or supervisor Employees |
247(36.1) 202(29.5) 49(7.2) 186(27.2) |
Time of incident Day shift Evening shift Night shift |
549(80.3) 46(6.7) 89(13.0) |
Area of incident Patient room Treatment room/Clinic Working station/office Nonclinical areas |
142(20.9) 157(23.0) 360(52.6) 24(3.5) |
Reaction to workplace bullying* Told friends/family Reported to senior staff member Told the person to stop Told a colleague Tried to defend self physically Completed incident or accident form Sought counseling Transferred to another position No action, pretended it never happened |
331(48.4) 197(28.8) 183(26.8) 180(26.3) 124(18.1) 76(11.1) 55(8.0) 46(6.7) 71(6.6) |
Causes of workplace bullying* Misunderstanding Lack of discipline to hold people accountable about their behavior Concern of patients Communication or Language barriers Lack of explicit rights or procedure Illness Personal problem of coworker Scapegoat for medical dispute Poor training on WPB Fault of oneself Drinking problem |
527(77.0) 398(58.2) 279(40.8) 267(39.0) 118(17.3) 106(15.5) 96(14.0) 26(3.8) 24(3.5) 23(3.4) 15(2.2) |
Consequences to the perpetrator None Verbal warning issued Written warning Care discontinued Counseling Reported to police (prosecution) Do not know |
160(23.4) 230(33.6) 83(12.1) 58(8.5) 10(1.5) 9(1.3) 134(19.6) |
Note: *Non-mutually exclusive.
Abbreviations: n, frequency; %, percentage.