Core principles: •be positive •value people •listen to others & ask questions in ways that allow others to make contributions •share own challenges Common practices: 1) Rotate meeting chair - to share responsibilities and power 2) Manage time pro-actively- set clear timeframe for meeting/each agenda item; have dedicated timekeeper 3) Rounds - each person makes brief response to common question: •Positive rounds - question allows positive responses, generates laughter; often not related to meeting subject e.g. what made you smile today? What are you passionate about? •Appreciation rounds - each person offers brief appreciation of neighbor, shared with all present •Collaborative inquiry rounds - collective reflection on important question for all e.g. what one thing from last year's strategic planning should be continued this year? How do you think we should spend the extra capital budget received? 4)Thinking Pairs- approach to collaborative inquiry and listening: •Around a common question, each person in pair has few minutes to talk/think whilst the other person listens attentively •perhaps followed by a ‘round of freshest thinking’ - each person raises key new insight in plenary round 5) Small group discussions- questions posed to small groups, who think together and feed back ideas generated to all 6) Pro-actively looking forward- for example, template for facility-level priority setting asks, for each priority: what would success mean? What actions can be taken to achieve success? And, for periodic reflection, what challenges have been experienced in implementation? 7) Using information pro-actively - to identify problems and support solution development