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. 2020 Sep 25;8(9):e19225. doi: 10.2196/19225

Table 2.

Structured feedback using Likert scales with values from 1 (strongly disagree) to 5 (strongly agree).

Feedback question Patients (all) Family and friends (all) Patients



First assessment Last assessment Delta
The information in the app is helpful, mean 4.32 4.2 4.07 4.45 0.38
The link to a friend or relative is helpful, mean 4.48 4.41 4.42 4.27 –0.15
The link to a health care professional is helpful, mean 4.61 4.75 4.55 4.66 0.11
I feel safer with the checklist, mean 4.27 4.55 4.17 4.41 0.24