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. 2020 Sep 23;8(9):e20203. doi: 10.2196/20203

Table 4.

Social factors as expressed by the participants.

Theme Sample quotes
Personal characteristics

Experience and habits (n=4)
  • “the medical field, as well, has a new generation now, getting to work more with digital health like a tablet or a smartphone” [Ca11]

  • “And then the head of the dialysis found out that she really had people on her staff that didn’t have a smartphone. But I think it’s not the general population in this ward” [C14]


Attitude (n=4)
  • “And now with electronic health record opening all of it come these changes that can be challenging for physicians that were not used to that or that are resistant to changes” [CPb8]


Awareness (n=3)
  • “It’s more of an awareness and training topic than functionality...to take a picture, that’s very easy, you are used from your own cell phone. But if you make a wound measurement, okay, how does it work? And the QR code and—you have to have some information about this” [Ic9]

Social and cultural factors (n=3)
  • “Maybe on this point of view that, if you ever have a phone in your hands, many people think, ‘Okay. You are gaming something, or you are on social media.’ But this is a working device. And we are in a change now that the patients—they see, ‘Okay. I can do something with the doctor’” [I9]

aC: clinician.

bP: provider.

bI: informatics.