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. 2020 Oct 8;4(4):e190–e199. doi: 10.3928/24748307-20200903-01

Table 3.

Internal Consistency of the Nine Health Literacy Questionnaire Scales (Cronbach's Alpha), Mean Scores, and Correlations (x 1,000) Between the Nine Factor Scores and the Predefined Scale Scores (N = 368)

Health Literacy Questionnaire Cronbach's alpha Mean (SD) Highest correlation Mean (SD) Near highest correlation Mean (SD) Difference between the two means
Health Literacy Questionnaire scales part 1 (possible scores 1–4)
Feeling understood and supported by health care providers (4 items) .81 2.96 (0.64) .936 (11.4) .413 (58.6) .523
Having sufficient information to manage my health (4 items) .76 2.96 (0.47) .904 (64.2) .346 (74.5) .558
Actively managing my health (4 items) .81 2.86 (0.51) .950 (30.5) .328 (81) .622
Social support for health (4 items) .78 3.13 (0.51) .889 (42.3) .477 (28.2) .412
Appraisal of health information (5 items) .80 2.78 (0.49) .906 (26.4) .368 (64.6) .538
Health Literacy Questionnaire scales part 2 (possible scores 1–5)
Ability to actively engage with health care providers (5 items) .81 3.56 (0.59) .899 (40.4) .451 (82.1) .448
Navigating in the health care system (6 items) .75 3.50 (0.56) 772 (51.4) .546 (90.8) .226
Ability to find good health information (5 items) .72 3.69 (0.50) .686 (60.3) .529 (58.8) .157
Understanding health information well enough to know what to do (5 items) .72 3.71 (0.50) .860 (71.4) .470 (55) .390