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. 2020 Aug 20:afaa191. doi: 10.1093/ageing/afaa191

Table 5.

Challenges Reported

Authors & Year Challenges Reported Physician Reported Patient Reported Other
Azad et al. [13] Yes Felt that communication with patient not as good Anxiety before video consultation Technical Difficulties (2/30)
Catic et al. [18] Yes Poor family engagement
Chang et al. [14] -
Hale et al. [19] Yes Hard to capture the physician workload More difficult for patients with hearing impairment Technical Difficulties
Hui et al. [20] Yes Felt missed out on physical exam Occupational Therapy staff found format challenging
Lillicrap et al. [12] Yes Felt missed out on physical exam More difficult for patients with sensory or behavioural issues
Morgan et al. [15] Yes Those over 80 less likely to continue using virtual clinic Hearing impairment Some patients that found encounter impersonal Technical Difficulties Relatives found it hard to provide collateral histories
Powers & Buckner [17] Yes The scheduling process was challenging
Powers et al. [16] Yes Felt missed out on physical exam Hearing impairment Some would have preferred video over phone