Table 5.
Challenges Reported
Authors & Year | Challenges Reported | Physician Reported | Patient Reported | Other |
---|---|---|---|---|
Azad et al. [13] | Yes | Felt that communication with patient not as good | Anxiety before video consultation | Technical Difficulties (2/30) |
Catic et al. [18] | Yes | Poor family engagement | ||
Chang et al. [14] | - | |||
Hale et al. [19] | Yes | Hard to capture the physician workload | More difficult for patients with hearing impairment | Technical Difficulties |
Hui et al. [20] | Yes | Felt missed out on physical exam | Occupational Therapy staff found format challenging | |
Lillicrap et al. [12] | Yes | Felt missed out on physical exam | More difficult for patients with sensory or behavioural issues | |
Morgan et al. [15] | Yes | Those over 80 less likely to continue using virtual clinic Hearing impairment Some patients that found encounter impersonal | Technical Difficulties Relatives found it hard to provide collateral histories | |
Powers & Buckner [17] | Yes | The scheduling process was challenging | ||
Powers et al. [16] | Yes | Felt missed out on physical exam | Hearing impairment Some would have preferred video over phone |