Table 2.
Recipients | n | Unadjusted | Adjusteda | ||
|
|
ORb | 95% CI | OR | 95% CI |
Portal messagec | 39,011 | 1.07 | (1.02, 1.12) | 1.07 | (1.02, 1.12) |
Interactive voice response callc | 58,596 | 1.03 | (0.96, 1.10) |
1.03 | (0.96, 1.11) |
aAdjusted for age, sex, race, and health care utilization level (where utilization was defined as office visit, phone encounter, consult, or complete physical exam within the 12 months prior to randomization).
bOR: odds ratio.
cThe reference is usual care.