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. 2020 Sep 25;22(9):e16373. doi: 10.2196/16373

Table 3.

Process measures and self-reported influenza vaccinations for portal message recipients.

Action Portal users, n (%)
Randomized 19,506
Message senta 19,479 (100)
Logged in to patient portal 13,862 (71.2)
Opened message 10,112 (51.9)
Responded to “Have you received a flu vaccination on or after August 1, 2015?” 2570 (13.2)
Reported receiving a flu vaccination 386 (2.0)
Responded to “Do you plan to get a flu vaccination this flu season?” 2176 (11.2)
Reported that they planned to get a flu vaccination 1814 (9.3)

a27 patients were no longer portal users by the time we sent the messages (due to change in medical record numbers, invalid patient portal IDs, etc).