Table 3.
Process measures and self-reported influenza vaccinations for portal message recipients.
| Action | Portal users, n (%) |
| Randomized | 19,506 |
| Message senta | 19,479 (100) |
| Logged in to patient portal | 13,862 (71.2) |
| Opened message | 10,112 (51.9) |
| Responded to “Have you received a flu vaccination on or after August 1, 2015?” | 2570 (13.2) |
| Reported receiving a flu vaccination | 386 (2.0) |
| Responded to “Do you plan to get a flu vaccination this flu season?” | 2176 (11.2) |
| Reported that they planned to get a flu vaccination | 1814 (9.3) |
a27 patients were no longer portal users by the time we sent the messages (due to change in medical record numbers, invalid patient portal IDs, etc).