Table 3.

Complications Reported by Telephone Call or Epic Electronic Message and Urgent Visit Subset

Complication Type	% of Total Complications (No.)
Minor	3.6% (37)
Serious	1.3% (13)
Iritis	0.3% (3)
Corneal abrasion	0.1% (1)
Conjunctivitis	0.1% (1)
Increased intraocular pressure	0.1% (1)
Posterior vitreous detachment	0.1% (1)
Vitreous cell	0.1% (1)
Vitreous hemorrhage	0.1% (1)
Other	0.4% (4)
Unrelated	0.7% (7)
Total	5.5% (57)

This subset of the patient population represents those who first sought treatment by telephone call or Epic electronic message and were told by a provider to “return as needed,” after which the patient initiated an unscheduled, urgent office visit. Total complications in all encounters was 1031.