Table 1.
Issue log data.
| Participant and issue | Number of occurrences | Changes made to app | |
| Patients | |||
|
|
Delay in sync between the health care professional’s phone and patient’s phone | 1 | Fast sync capability added |
|
|
Patients missing messages | 2 | Pop-up stays on phone until patient says “ok” or “I like it” |
| Health care professionals | |||
|
|
Amending exercises time consuming on health care professional’s phone | 1 | Process streamlined |
|
|
Setting goals because of new year. 2017 options not available | 1 | Glitch in system amended immediately |