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. 2020 Sep 28;8(9):e15460. doi: 10.2196/15460

Table 1.

Issue log data.

Participant and issue Number of occurrences Changes made to app
Patients

Delay in sync between the health care professional’s phone and patient’s phone 1 Fast sync capability added

Patients missing messages 2 Pop-up stays on phone until patient says “ok” or “I like it”
Health care professionals

Amending exercises time consuming on health care professional’s phone 1 Process streamlined

Setting goals because of new year. 2017 options not available 1 Glitch in system amended immediately