Table 2.

Factor coefficients for the preliminary confirmatory factor analysis.

Survey questions and factors		Estimatea	SEb	Estimate/SEc	P valued
Factor 1: Access and timeliness
	Q1. I am satisfied with the length of time I had to wait between my referral and the Telepsychiatry appointment.	1.00e	N/Af	N/A	N/A
	Q2. It was easy to book my Telepsychiatry appointment.	1.09	0.10	11.30	<.001
	Q16. I am confident that I will be able to follow the psychiatrist’s recommendations.	1.45	0.11	13.70	<.001
	Q18. The physical location of my Telepsychiatry appointment was convenient for me to get to.	1.28	0.08	15.27	<.001
Factor 2: Appropriateness
	Q8. I believe Telepsychiatry is just as effective as an in-person psychiatry appointment.	1.00e	N/A	N/A	N/A
	Q11. The psychiatrist understood my concerns.	1.32	0.05	25.02	<.001
	Q14. The psychiatrist involved me in decisions about my treatment plan.	1.28	0.05	27.16	<.001
Factor 3: Effectiveness
	Q3. During my Telepsychiatry appointment, I was able to see the psychiatrist clearly.	1.00e	N/A	N/A	N/A
	Q4. During my Telepsychiatry appointment, I was able to hear the psychiatrist clearly.	1.01	0.06	16.82	<.001
	Q5. I am confident that the psychiatrist and my health care providers are working as a team.	1.18	0.03	38.14	<.001
	Q13. The psychiatrist explained my diagnosis in a way that I could understand.	1.30	0.05	25.58	<.001
	Q19. I experienced a significant improvement in my mental health while I was waiting for my Telepsychiatry appointment.	0.36	0.10	3.70	<.001
	Q20. I experienced a significant decline in my mental health while I was waiting for my Telepsychiatry appointment.	−0.01	0.06	−0.24	.81
Factor 4: Efficiency
	Q6. I feel that there was an adequate amount of time allotted for the Telepsychiatry appointment.	1.00e	N/A	N/A	N/A
	Q9. I was able to get an appointment through Telepsychiatry sooner than an in-person psychiatry appointment.	0.70	0.05	13.03	<.001
Factor 5: Safety
	Q7. I felt comfortable during my Telepsychiatry appointment.	1.00e	N/A	N/A	N/A
	Q10. I felt that confidentiality was protected throughout my Telepsychiatry appointment.	1.10	0.05	23.60	<.001
	Q12. The psychiatrist treated me with courtesy and respect.	1.19	0.04	27.43	<.001
	Q15. The psychiatrist explained the benefits and risks of any medications he/she recommended.	0.97	0.05	20.22	<.001
	Q17. I understand what to do if I have a mental health emergency following this appointment.	1.02	0.06	16.52	<.001

^aEstimate, model estimate of factor loadings.

^bSE: SE of estimates.

^cEstimate/SE: ratio between estimates and their SE (under the assumption of normality of estimates, this ratio has a standard normal distribution, which is used to calculate the P value).

^dP value: estimate of the probability of a coefficient equal or larger than that found under the null hypothesis.

^eCoefficients were fixed at 1.00 to allow model identification.

^fN/A: not appliable.