Table 3.
Factor coefficients for the final confirmatory factor analysis.
| Survey questions and factors | Estimatea | SEb | Estimate/SEc | P valued | |
| Factor 1: Access and timeliness | |||||
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Q1. I am satisfied with the length of time I had to wait between my referral and the Telepsychiatry appointment. | 1.00e | N/Af | N/A | N/A |
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Q2. It was easy to book my Telepsychiatry appointment. | 1.10 | 0.10 | 11.23 | <.001 |
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Q9. I was able to get an appointment through Telepsychiatry sooner than an in-person psychiatry appointment. | 0.98 | 0.08 | 11.90 | <.001 |
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Q18. The physical location of my Telepsychiatry appointment was convenient for me to get to. | 1.29 | 0.08 | 15.63 | <.001 |
| Factor 2: Appropriateness | |||||
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Q8. I believe Telepsychiatry is just as effective as an in-person psychiatry appointment. | 1.00e | N/A | N/A | N/A |
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Q11. The psychiatrist understood my concerns. | 1.31 | 0.05 | 24.56 | <.001 |
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Q14. The psychiatrist involved me in decisions about my treatment plan. | 1.27 | 0.05 | 27.54 | <.001 |
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Q16. I am confident that I will be able to follow the psychiatrist’s recommendations. | 1.18 | 0.05 | 22.10 | <.001 |
| Factor 3: Effectiveness | |||||
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Q3. During my Telepsychiatry appointment, I was able to see the psychiatrist clearly. | 1.00e | N/A | N/A | N/A |
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Q4. During my Telepsychiatry appointment, I was able to hear the psychiatrist clearly. | 1.01 | 0.06 | 16.60 | <.001 |
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Q5. I am confident that the psychiatrist and my health care providers are working as a team. | 1.17 | 0.03 | 36.97 | <.001 |
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Q6. I feel that there was an adequate amount of time allotted for the Telepsychiatry appointment. | 1.09 | 0.06 | 18.63 | <.001 |
| Factor 4: Safety | |||||
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Q7. I felt comfortable during my Telepsychiatry appointment. | 1.00e | N/A | N/A | N/A |
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Q10. I felt that confidentiality was protected throughout my Telepsychiatry appointment. | 1.11 | 0.05 | 23.50 | <.001 |
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Q12. The psychiatrist treated me with courtesy and respect. | 1.20 | 0.04 | 28.15 | <.001 |
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Q13. The psychiatrist explained my diagnosis in a way that I could understand. | 1.20 | 0.03 | 40.02 | <.001 |
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Q15. The psychiatrist explained the benefits and risks of any medications he/she recommended. | 0.97 | 0.05 | 19.94 | <.001 |
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Q17. I understand what to do if I have a mental health emergency following this appointment. | 1.02 | 0.06 | 16.68 | <.001 |
aEstimate: model estimate of factor loadings.
bSE: SE of estimates.
cEstimate/SE: ratio between estimates and their SE (under the assumption of normality of estimates, this ratio has a standard normal distribution, which is used to calculate the P value).
dP value: estimate of the probability of a coefficient equal or larger than that found under the null hypothesis.
eCoefficients were fixed at 1.00 to allow model identification.
fN/A: not appliable.