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. 2020 Sep 30;12(3):e21214. doi: 10.2196/21214

Table 1.

Select VHA patient-facing eHealth technologies [9].

Technologies Description
Key telehealth services

Remote patient monitoring Health data (eg, blood pressure, weight, glucose level) is gathered by a device issued to the patient and that data is, in turn, sent to the patient’s care team.

Video appointments Camera and audio on smartphones, computers, tablets, and other devices are used to support a video appointment between a patient and their care team from the comfort of the patient’s home.
Personal health record portal

VHA’sa tethered patient portal offers health education resources and features that support transactions with the health care system (eg, medication refilling), communication between a patient and their VHA clinical team members (eg, asynchronous secure messaging), self-management support (eg, tracking behaviors and symptoms), and access to the content of the patient’s medical record (eg, Blue Button).
Automated text-messaging

VHA’s protocol-driven automated text-messaging system provides tailored support for condition-specific self-management and other health behaviors through one-way and two-way messaging.
Mobile apps

VHA has developed a suite of mobile apps (which are designed to address the unique needs of the Veteran population) intended to promote wellness and healthy behaviors, provide condition-specific self-management support, support other transactions with the health care system, and enhance clinical management.

aVHA: Veterans Health Administration.