Skip to main content
. 2020 Sep 21;17(18):6884. doi: 10.3390/ijerph17186884

Table 3.

Hierarchical regression models: The mediating effect of emotional labor.

Dependent Variable
Emotional Labor Well-Being
Surface Acting Deep Acting Life Satisfaction Positive Emotion
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10
Control variable
Gender −0.18 * −0.17 * −0.18 * −0.18 * −0.21 * −0.24 ** −0.24 ** −0.22 * −0.21 * −0.21 *
Age 0.25 ** 0.25 ** 0.24 ** 0.24 ** 0.19 * 0.18 * 0.18 * 0.18 * 0.17 * 0.17 *
Job tenure 0.29 ** 0.23 ** 0.28 ** 0.26 ** 0.14 0.15 0.15 0.17 * 0.15 0.15
Educational degree −0.12 −0.13 −0.13 −0.3 −0.16 * −0.13 −0.13 −0.18 * −0.17 * −0.17 *
Dependent variable
Emotional Support −0.28 ** 0.31 ** 0.32 ** 0.28 ** 0.39 ** 0.27 **
Informational Support −0.22 * 0.28 ** 0.29 ** 0.26 ** 0.34 ** 0.29 **
Substantial Support −0.27 ** 0.33 ** 0.31 ** 0.27 ** 0.32 ** 0.24 **
Mediating variable
Surface Acting −0.19 * −0.17 * −0.21 * −0.18 *
Deep Acting −0.24 ** −0.21 * −0.23 * −0.21 *
F values 21.18 34.87 19.71 44.29 20.46 39.46 56.32 18.48 31.27 47.65
AdjR2 0.18 0.35 0.21 0.49 0.17 0.38 0.52 0.15 0.33 0.46
ΔR2 0.17 0.27 0.21 0.14 0.18 0.13

Note. n = 439, * p < 0.05, ** p < 0.01.