Domain 1: To collect the current level of commitment among community pharmacies to deliver patient care services. |
What do you think is the current perception of a pharmacist in the healthcare system? How do you think pharmacists are integrated into an inter-professional collaborative team?
In terms of the public’s point of view?
In terms of other healthcare providers’ point of view?
What services are you providing in addition to dispensing, and how are you being reimbursed for said services?
Which of the patient care services offered at your pharmacy do you think make the largest impact in terms of improving patient outcomes? Discuss the top 3.
What does your patient population value the most when it comes to the provision of patient care?
Please state specific qualitative examples of improved patient health (ex. Hemoglobin A1C, Proportions of Days Covered (PDC) scores, etc.).
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Domain 2: To assess the readiness of community pharmacies to deliver patient care services. |
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Domain 3: To assess how community pharmacies address social determinants of health and address health disparities in underserved populations. |
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6.
How does your pharmacy identify patients that are considered an underserved population?
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7.
What barriers are preventing you from providing adequate care to underserved populations at your pharmacy?
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8.
Of the patient care services provided at your pharmacy, which services are utilized the most by the underserved populations? Discuss the top 3.
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9.
What services would you like to incorporate into your pharmacy that would allow you to better serve underserved populations?
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10.
Please give an example of how your pharmacy addresses each part of the quadruple aim:
Improving patient experience of care
Improving the health of the population
Reducing per capita cost of healthcare
Reducing provider burnout/improving provider’s quality of life (Pharmacists)
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