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. 2020 Oct 15;13(4):725–735. doi: 10.1007/s40617-020-00499-8
Skill Observed by Supervisor
  1. Positions the camera for optimal viewing with the therapist’s face centered in the screen.
  2. Establishes eye contact by looking at the camera instead of the screen throughout the session.
  3. Obtains verbal consent to treat via telehealth if a telehealth addendum was not signed (i.e., reviews confidentiality and privacy precautions).

  4. Takes privacy precautions, including:

    • using earbuds rather than computer speakers;

    • scanning the room to show the family your setting/who is present (if relevant);

    • introducing supervisors who may be joining remotely; and

    • putting a sign on the door to ensure privacy/lack of interruption.

  5. Asks the family who is present at their location and whether or not they have a parent’s permission to possibly hear PHI.
  6. Obtains or verifies the client’s physical location and backup telephone number.
  7. Takes any individual or cultural considerations into account and establishes a plan for adapting the session via telehealth to meet client needs.
  8. Maintains a professional environment throughout the session (background, professional attire).