Table 6.
Intersectoral specialized case management (CM) | ||||
---|---|---|---|---|
Acronym * | Issue | Question | Agreement | Consensus? |
ICM1 | Accessibility of CM | The case management should be easy to reach, also in writing, by the physicians in PANOS. | 100% | Yes |
ICM2 | Tasks and responsibilities of CM | The presented case management tasks (and the additional social-advisory responsibilities, consultation management) are important aids for the community-based physicians. | 100% | Yes |
ICM3 | Do you agree with the presented case management tasks in PANOS? ** | 100% | Yes | |
ICM4 | Do you agree that the case management acts as a central contact person in PANOS? | 100% | Yes | |
ICM5 | Should cognitive tests be conducted by case managers? | 96% | Yes | |
ICM6 | Contents of service requests | Do you agree with the contents of service requests by community-based physicians to the case management of PANOS? *** | 100% | Yes |
ICM7 | Contents of socio-medical assessment | Do you agree with the contents of the socio-medical assessment as presented? **** | 100% | Yes |
A consensus was achieved if there was > 75% approval. Green font and background color: Consensus achieved; Red font and background color: Consensus not achieved. * ICM: Intersectoral specialized case management. ** Case management tasks are: assessment/monitoring, support of social counselling, consultation management, patient training, implementation of home consultations, support of community-based physicians, quality assurance and data protection. *** Service requests include: support of the assessment of patients, preparation of medical consultations, processing of new requests, platform data maintenance, ensuring repetitive monitoring, reactions to results, carrying out tests that can be delegated by doctors, such as the Barthel index, among others. **** Contents of the social assessment are: Schooling and vocational training, Family relationships, Living environment, Social services, Mobility, Cognition and behavior, Self-care options (in the sense of activities of daily life), Therapy and treatment (e.g., speech therapy, occupational therapy, physiotherapy, medical consultations, etc.), Housekeeping, Financial and official business, Precautionary power of attorney, patient’s living will and care, Medical history, Documentation of the burden of care for caregivers.