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.gov website belongs to an official
government organization in the United States.
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connected to the .gov website. Share sensitive
information only on official, secure websites.
Frequencies of Message Content
| Team-initiated | Patient-response | |||
|---|---|---|---|---|
| Message content | n | % | n | % |
| Scheduling, referrals, or administrative | 83 | 36 | 59 | 29 |
| Medication issue | 72 | 31 | 28 | 14 |
| Medication renewal or refill | 39 | 17 | 45 | 22 |
| Test result | 40 | 17 | 3 | 1 |
| Test issue | 26 | 11 | 7 | 3 |
| Self-reporting | 11 | 5 | 15 | 7 |
| Health issue | 7 | 3 | 17 | 8 |
| Technology | 6 | 3 | 4 | 2 |
| Unknown/Other | 12 | 5 | 50 | 25 |
| Personal connection | 1 | 0 | 0 | 0 |
| Care coordination | 2 | 1 | 2 | 1 |
| Informational | 3 | 1 | 9 | 4 |
| Life issue | 0 | 0 | 5 | 2 |
| Complaint | 0 | 0 | 2 | 1 |
