Table 5.
The importance and observance rate of other dimensions ethical case law of the patient's bill of rights from the perspectives of patients and health care personnel
Case Laws of Patient's Bill of Right |
Importance Rate | Observance Rate | |||||
---|---|---|---|---|---|---|---|
Patients | Personnel | P | Patients | Personnel | P | ||
Information provision | Providing information about treatment costs and insurance codes |
3.57±0.76 | 3.3±0.76 | 0.001 | 2.77±1.18 | 2.92±0.86 | 0.76 |
Introduction of medical personnel to patients |
3.36±0.89 | 3.47±0.7 | 0.42 | 2.63±1.24 | 3.15±0.9 | 0.001 | |
Providing adequate information about diagnostic methods and therapeutic measures |
3.55±0.77 | 3.53±0.69 | 0.38 | 2.71±1.18 | 2.96±0.88 | 0.10 | |
Providing information about how to access the doctor |
3.52±0.84 | 3.41±0.67 | 0.00 | 2.47±1.3 | 2.96±0.92 | 0.001 | |
Free decision making and selection |
Freedom in selecting physicians |
3.51±0.84 | 3.29±0.91 | 0.002 | 2.51±1.36 | 2.6±1.18 | 0.88 |
The right to accept or reject treatments or therapeutic offers |
3.17±1.12 | 3.26±0.97 | 0.82 | 2.65±1.21 | 2.94±1.02 | 0.02 | |
Privacy and confidentiality |
Privacy during treatment and confidentiality |
3.63±0.83 | 3.75±0.55 | 0.25 | 3.11±0.97 | 3.35±0.81 | 0.001 |
The right to having visitors |
3.54±0.8 | 3.04±0.96 | 0.001 | 2.92±1.16 | 3.09±0.94 | 0.31 | |
Access to an effective complaints handling system |
Patients’ right to complain |
3.35±0.98 | 3.38±094 | 0.71 | 2.4±1.32 | 3.24±0.84 | 0.001 |
How to handle patients’ complaints |
3.36±1.06 | 3.39±0.18 | 0.22 | 2.18±1.33 | 3.13±0.99 | 0.001 | |
Compensation for medical errors |
3.66±0.84 | 3.53±0.75 | 0.001 | 2.05±1.5 | 2.88±1.07 | 0.001 |