Table 3.

Interview guide.

Healthcare workers

Can you describe an isolation room?

What is the procedure for the admission of a patient to an isolation room?

Do you think an isolation room is suited to all types of patients?

Are there risks associated with isolation rooms? For you? For the patient?

What effects and feelings do you experience when working in an isolation room?

Is the care the same for a patient admitted to an isolation room or a regular room?

How does the patient experience an isolation room?

Have you observed differences in patients depending on whether or not they are subject to isolation precautions?

Patients

Tell me about your healthcare experiences since your arrival

Describe your care by the nursing team, in terms of presence, support, speed of response to calls, information provided, and so on

Describe your care by the medical team, in terms of presence, support, explanations given

Tell me about your current hospitalization and how you experience it

Tell me about your mood since you were admitted to this room. Which factors affect your emotions?

Does the special clothing (mask, gloves, apron) worn by HCWs make a difference to you? How do you experience it?

Do you know why HCWs wear these additional items of clothing?

Is your room comfortable or uncomfortable? How would you describe it?

If you were to be hospitalized again, would you want to return to this type of room? Why?

Finally, are you satisfied with your stay in this room? Why?