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. 2020 Jun 23;30(3):8975. doi: 10.4081/ejtm.2020.8975

Table 2.

Hierarchical regressions showing emotional labor predicting outcome variables

Predictors Emotional
exhaustion
Personal
accomplishment
Job
satisfaction
Gender 0.03 0.18*** -0.16***
Experience in Job Role 0.01 0.00 0.07
Step 1 R2 0.00 -0.03*** 0.03***
Gender 0.05 0.16*** -0.12***
Experience in Job Role -0.05 0.05 0.18***
Emotional Labor 0.43*** -0.42*** -0.24***
Social Support -0.15*** 0.11** 0.55***
Step 2 R2 Change 0.23*** -0.21*** 0.42***
Gender 0.05 0.17*** -0.12***
Experience in Job Role -0.05 0.06 0.18***
Emotional Labor 0.62*** -0.74*** -0.19**
Social Support -0.12** 0.16 0.63***
Emotional Labor × Social Support -0.92** 0.37*
Step 3 R2 Change 0.02** 0.01* 0.02**
Total R2 0.25 0.25 0.49

*p<0.05

** p<0.01

*** p<0.001