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. 2020 Oct 18;17(20):7565. doi: 10.3390/ijerph17207565

Table 1.

Performance of Health Professionals Communication Skills Scale (HP-CSS) and related normative data.

Item Min Max M (SD) Skewness Kurtosis Floor Effect
n (%)
Ceiling
Effect
n (%)
Item 1 3 6 5.73 (0.50) −1.84 3.52 1 (0.34) 220 (75.60)
Item 2 1 6 4.65 (1) −0.52 0.33 2 (0.69) 62 (21.31)
Item 3 3 6 5.61 (0.61) −1.38 1.23 1 (0.34) 195 (67.01)
Item 4 3 6 5.69 (0.52) −1.52 2.25 1 (0.35) 207 (71.13)
Item 5 3 6 5.29 (0.72) −0.66 −0.27 3 (1.03) 127 (43.64)
Item 6 2 6 5.40 (0.82) −1.50 2.20 2 (0.69) 163 (56.01)
Item 7 1 6 4.24 (1.04) −0.27 −0.15 2 (0.69) 32 (10.99)
Item 8 2 6 4.76 (0.96) −0.56 −0.11 5 (1.72) 67 (23.02)
Item 9 3 6 5.44 (0.69) −1.13 1.16 5 (1.72) 155 (53.26)
Item 10 1 6 3.74 (1.17) −0.38 −0.30 12 (4.12) 12 (4.12)
Item 11 2 6 4.97 (0.98) −0.79 0.14 5 (1.72) 101 (34.71)
Item 12 2 6 5.35 (0.80) −1.23 1.52 5 (0.69) 151 (51.89)
Item 13 1 6 4.59 (0.99) −0.47 −0.02 1 (0.34) 52 (17.89)
Item 14 4 6 5.87 (0.36 −2.57 5.91 2 (0.69) 254 (87.29)
Item 15 3 6 5.61 (0.57) −1.26 1.18 1 (0.34) 190 (65.29)
Item 16 1 6 3.74 (1.36) −0.10 −1.06 10 (3.44) 25 (8.59)
Item 17 2 6 5.14 (0.83) −0.78 0.29 1 (0.34) 110 (37.80)
Item 18 1 6 4.15 (1.33) −0.35 −0.99 3 (1.03) 45 (15.43)

Note: M = Mean; SD = Standard deviation; Min = Minimum; Max = Maximum.