Table 2.
Outcome | Instrument | Organizational level | Staff level | |
---|---|---|---|---|
Primary outcome | Degree of normalization | NoMAD (20 items) | – | Baseline, 3-monthly |
Exploratory outcome | Demographics | Self-developed questionnaire | Once during the study period | Baseline |
Service uptake |
Self-developed questionnaire Data source: administrative data basis (e.g. iCBT platform) |
Baseline, 3-monthly | – | |
Implementation costs |
Self-developed questionnaire Data source: financial administration |
Baseline, 3-monthly | – | |
Exposure | Event-based platform log-files | Continuous | – | |
Satisfaction | CSQ (3 items) | End of exposure time | – | |
Usability | SUS (10 items) | End of exposure time | – | |
Perceived impact | Visual analogue scale (1 item) | End of exposure time | – | |
Organizational Readiness | ORIC (12 items) | – | Baseline, 3-monthly |
Outcomes, assessment instruments, the level on which the outcomes are assessed, and measurements’ time intervals. All staff-level questionnaires have been translated and adapted into local languages using a standardized translation guide