Table 2. Examples of patient safety events.
Category | Example |
---|---|
Data exchange failure | Nurse unable to dispense a medication routed to medication dispensing machine due to discrepancy between stock listed in EHR and in medication dispensing machine database |
Primary product failure | Pharmacy medication preparation report generation takes an excessive amount of time |
Usability/use error (not otherwise specified) | Chemotherapy orders do not prompt for second signature because system requires user to change context for prompt to appear |
Difficulty/error entering data | Provider selected default dose when ordering medication, and the dose was too high |
Difficulty navigating EHR workflow | Orders were not “released” by provider within the EHR |
Difficulty interpreting displayed information | Staff member did not scroll down completely to see medication administration schedule, and medication dose was missed |
Faulty process design choices | Scheduled inpatient medications are not dispensed from pharmacy while patient is in operating room, leading to missed dose |
Setup incorrect | Dose rounding parameters for neonates are imprecise (e.g., rounding to nearest 0.1 mL instead of 0.01 mL) |
Abbreviation: EHR, electronic health record.