Table 2:

Time and phone calls required to obtain drugs for patients depending on whether financial assistance was required.

	Financial Assistance (58 Rx)	No documented Financial Assistance (91 Rx)	P-Value
Median time from prescription to prior authorization (days)	3 (0–52)	3 (0–83)	0.25
Median time from prescription to drug obtainment (days)	15 (0–62)	10 (0–49)	0.003
Mean number of phone calls per prescription	3.2 (0–8)	2.0 (0–8)	0.0001

NOTE: “Days” refer to calendar days, not business days. No initiation period was available for one individual for whom it took 83 days to receive a prior authorization thus resulting in a smaller range.