Table 2.
Original PC-QIs | Final PC-QIs incorporating original PC-QIs |
Structure | |
Supporting a workshop committed to PCC | Policy on PCC |
Partnership with communities | |
Protocol for integration of structures to support health technology | |
Protocol addressing discriminatory care | Educational programmes on PCC |
Programme/protocol for recruitment and retention of staff of diverse background | |
Noise during hospitalisation | Providing an accommodating and supportive person-centred care environment |
Providing an environment that reflects diversity and inclusion | |
Educational programmes reflecting cultural competency and humility | Culturally competent care |
Process | |
Postdischarge planning | Transition planning |
Timely follow-up after discharge | |
Discharge summaries available after 48 hours of discharge from hospital |
PCC, person-centred care; PC-QI, person-centred care quality indicators.