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. 2020 Oct 29;10(10):e037323. doi: 10.1136/bmjopen-2020-037323

Table 2.

Merged PC-QIs

Original PC-QIs Final PC-QIs incorporating original PC-QIs
Structure
 Supporting a workshop committed to PCC Policy on PCC
 Partnership with communities
 Protocol for integration of structures to support health technology
 Protocol addressing discriminatory care Educational programmes on PCC
 Programme/protocol for recruitment and retention of staff of diverse background
 Noise during hospitalisation Providing an accommodating and supportive person-centred care environment
 Providing an environment that reflects diversity and inclusion
 Educational programmes reflecting cultural competency and humility Culturally competent care
Process
 Postdischarge planning Transition planning
 Timely follow-up after discharge
 Discharge summaries available after 48 hours of discharge from hospital

PCC, person-centred care; PC-QI, person-centred care quality indicators.