Table 3.
Odds of health care appointment scheduled among combined analytic sample (n = 29,214)
| Factor | OR | SE | 95% CI | p value |
|---|---|---|---|---|
| ROC-line call (ref = no) | ||||
| Yes | 4.14 | 0.17 | 2.93 to 5.80 | < 0.001 |
| At risk (ref = no) | ||||
| Yes | 1.51 | 0.04 | 1.38 to 1.64 | < 0.001 |
| Race/ethnicity (ref = white) | ||||
| Black | 0.99 | 0.05 | 0.90 to 1.10 | 0.907 |
| Hispanic/latino | 0.76 | 0.07 | 0.67 to 0.86 | < 0.001 |
| Other/unknown | 0.54 | 0.10 | 0.44 to 0.66 | < 0.001 |
| Insurance (ref = private) | ||||
| Medicaid | 0.81 | 0.06 | 0.72 to 0.90 | < 0.001 |
| Medicare | 1.85 | 0.05 | 1.66 to 2.06 | < 0.001 |
| Uninsured | 1.08 | 0.07 | 0.95 to 1.23 | 0.232 |
| Gender (ref = female) | ||||
| Male | 0.84 | 0.04 | 0.78 to 0.91 | < 0.001 |
| PHPA residency (ref = non-PHPA) | ||||
| Yes | 0.88 | 0.05 | 0.80 to 0.97 | 0.009 |
| ROC-line call *at risk | ||||
| Yes | 1.09 | 0.12 | 0.87 to 1.37 | 0.470 |
| ROC-line call *race/ethnicity | ||||
| Black | 0.93 | 0.16 | 0.68 to 1.27 | 0.639 |
| Hispanic/latino | 0.76 | 0.21 | 0.50 to 1.14 | 0.190 |
| Other/unknown | 1.41 | 0.27 | 0.83 to 2.36 | 0.196 |
| ROC-line call *insurance | ||||
| Medicaid | 0.64 | 0.15 | 0.47 to 0.86 | 0.004 |
| Medicare | 0.55 | 0.16 | 0.40 to 0.76 | < 0.001 |
| Uninsured | 0.75 | 0.17 | 0.54 to 1.04 | 0.087 |
| ROC-line call *PHPA residency | ||||
| Yes | 1.21 | 0.11 | 0.97 to 1.50 | 0.095 |
ROC line call defined as having at least 1 call at any time during the campaign April 21, 2020–May 12, 2020. Analytic Sample represents a subset of the campaign population defined as those meeting the exclusion criteria including those without Healthcare System contact (ROC call, health care appointment, or COVID-19 test) prior to the start of the campaign. At Risk defined as patients one or more moderate comorbidities for COVID-19 including elderly (65 years-old or more) or adults (18 years-old or more) with one or more of the following comorbidities: severe obesity, diabetes, chronic obstructive pulmonary disease /emphysema, asthma, hypertension, coronary artery disease, congestive heart failure, lupus, sarcoidosis, immunodeficiency; and excluding: patients currently on dialysis, had a history of a left ventricular assist device procedure, were active or recent transplant patients, or have malignancy, HIV/AIDs, or sickle cell disease
ROC regional operation call center; OR odds ratio; SE standard error; CI confidence interval; PHPA public health priority areas selected by the county health department as areas with disproportionately low educational attainment and high poverty