Table 1.

Exit questionnaire for volunteers (n = 74) following walking dogs (n = 111) on a designated route at Royal Society for the Prevention of Cruelty to Animals (RSPCA) Queensland, requiring them to rate each sentence on a 5-point scale from 1 (strongly disagree) to 5 (strongly agree).

1. The dog’s behaviour was good.

2. I could not handle the dog well.

3. I felt comfortable when interacting with the dog.

4. I was physically tense.

5. Overall, this is a good experience.

6. The interaction was challenging for me.

7. The dog did not understand me well.

8. I did not feel that I was helping the dog.

9. I felt supported by the dog.

10. I did not enjoy its company.

11. I would love to walk this dog again on another day.

12. I don’t think this dog is suitable for a non-experienced adopter.

13. I think the dog is ready for adoption.

Human satisfaction factor (Factor H) utilised responses to questions 2, 3, 4, 5, 6, 10, 11. Walker’s perception of dog factor (Factor D) utilised responses to questions 1, 7, 8, 9, 12, 13 (see Table 2).