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CMO configuration “Making clients feel valued and empowered”
| Contextual factors | Mechanisms | Outcomes |
|---|---|---|
| Level of client confidence given history and current social situation | CC demonstrates valuing of client by advocacy and “going beyond the call of duty” | Promoting client independence |
| Level of client motivation | Client empowerment | |
| Client’s view of authority figures | Enhancement of client outcomes | |
| Level of responsibility CC gives to client | ||
| Prevention of CC burnout |
