Table 1. Adapted SUTAQ and patient responses.
| Adapted SUTAQ for COVID-19 pandemic | Percentage of patients | Total | |||||
|---|---|---|---|---|---|---|---|
| Strongly disagree | Moderately disagree | Mildly disagree | Mildly agree | Moderately agree | Strongly agree | ||
| The telehealth services I received have saved me time in that I did not have to visit my oncology clinic as often. | 3 (4.1) | 1 (1.4) | 2 (2.7) | 12 (16.2) | 11 (14.9) | 45 (60.8) | 74 |
| The telehealth services I received have increased my access to care (health and/or social care professionals). | 6 (8.1) | 7 (9.5) | 7 (9.5) | 15 (20.3) | 17 (23.0) | 22 (29.7) | 74 |
| The telehealth services I received has helped me to improve my health. | 4 (5.6) | 4 (5.6) | 5 (7.0) | 20 (28.2) | 23 (32.4) | 15 (21.1) | 71 |
| The telehealth services have made me feel uncomfortable, e.g., physically or emotionally. | 47 (66.2) | 8 (11.3) | 8 (11.3) | 3 (4.2) | 3 (4.2) | 2 (2.8) | 71 |
| The telehealth services have allowed me to be less concerned about my health and/or social care. | 16 (21.6) | 6 (8.1) | 12 (16.2) | 14 (18.9) | 12 (16.2) | 14 (18.9) | 74 |
| The telehealth services have made me more actively involved in my health. | 10 (13.9) | 6 (8.3) | 11 (15.3) | 19 (26.4) | 19 (26.4) | 7 (9.7) | 72 |
| The telehealth services make me worried about the confidentiality of the private information being exchanged through it. | 48 (65.8) | 12 (16.4) | 8 (11.0) | 5 (6.8) | 0 (0.0) | 0 (0.0) | 73 |
| The telehealth services allow the people looking after me to better monitor me and my condition. | 6 (8.2) | 8 (11.0) | 9 (12.3) | 18 (24.7) | 18 (24.7) | 14 (19.2) | 73 |
| I am satisfied with the telehealth services I received. | 0 (0.0) | 4 (5.5) | 2 (2.7) | 10 (13.7) | 15 (20.5) | 42 (57.5) | 73 |
| The telehealth services should be recommended to people in a similar condition to mine. | 1 (1.4) | 2 (2.7) | 5 (6.8) | 15 (20.3) | 20 (27.0) | 31 (41.9) | 74 |
| The telehealth services can be a replacement for my regular health or social care. | 22 (30.1) | 11 (15.1) | 13 (17.8) | 10 (13.7) | 11 (15.1) | 6 (8.2) | 73 |
| The telehealth services can certainly be a good addition to my regular health or social care. | 2 (2.7) | 2 (2.7) | 1 (1.4) | 12 (16.2) | 19 (25.7) | 38 (51.4) | 74 |
| The telehealth services are notas suitable as regular face to face consultations with the people looking after me. | 6 (8.1) | 8 (10.8) | 12 (16.2) | 13 (17.6) | 21 (28.4) | 14 (18.9) | 74 |
| The telehealth services have made it easier to get in touch with health and social care professionals. | 2 (2.8) | 8 (11.1) | 9 (12.5) | 19 (26.4) | 19 (26.4) | 15 (20.8) | 72 |
| The telehealth services have allowed me to be less concerned about my health status. | 17 (23.6) | 7 (9.7) | 14 (19.4) | 13 (18.1) | 12 (16.7) | 9 (12.5) | 72 |
| I would be interested in continuing to participate in telehealth visits in the future. | 4 (5.5) | 5 (6.8) | 8 (11.0) | 13 (17.8) | 23 (31.5) | 20 (27.4) | 73 |
Values are presented as number (%).
SUTAQ = Service User Technology Acceptability Questionnaire; COVID-19, coronavirus disease 2019.