Table 1. Proposed assessment indicators for rural retention and approaches.
| Dimension of assessment | Indicators | Approaches |
|---|---|---|
| Policy implementation | ||
| Implementation of the 16 global policy recommendations on “increasing access to health workers in remote and rural areas through improved retention” | Level of implementation: qualitative assessment or Likert scale survey | Regular internal assessment by health ministries and key partners aim to identify policy, implementation and resources gap, and the comprehensiveness of bundle interventions |
| Output | ||
| Intention to stay in primary health care, five-year retention rate, proportion of health workers remaining in rural area | Per cent intention to stay in primary health care. Five-year survival analysis using Kaplan–Meier survival curves |
Regular surveys of (i) different cadres of new graduate, (ii) in-service primary health-care workforce, on five-year intention to stay and leave the country, stay in primary health care, and postgraduate training need |
| Job satisfaction | Average satisfaction score by different cadres; key push factors | Primary health-care workforce survey of job satisfaction, identify and fix the gaps in particular on remunerations, workplace safety, professional isolation and support |
| No. and cadre mix of health workers recruited in primary health care, duration of service, percentage of filled post and vacancy rate | Trend of filled post and vacancy rate, by key cadres of professional, average year of primary health-care services | Strengthen human resources for health information that capture employment, mobility by professional mix |
| Health workforce absenteeism | Trend of absenteeism rate and reasons | Unannounced supervisory visits and assessment of reasons of absenteeism |
| Retention stability | Percentage of health workers who stay after one, two or three years | Routine employment database |
| Staff turnover | Percentage of staff remaining after one year | Routine employment database |
| Outcome | ||
| Health workforce performance: availability, competence, productivity, responsiveness | Level of competency (clinical, public health, communication and cultural), workload per full-time equivalent staff | Regular surveys that assess the competency, productivity and responsiveness among in-service primary health-care workforce |
| Coverage of key health interventions and health service use by population | Coverage of essential maternal, newborn, child and adolescent services, noncommunicable disease screening and treatment | Strengthen routine health information systems that capture coverage of immunization, antenatal care, delivery by skilled birth attendants, and others such as noncommunicable disease services |
| Primary health-care responsiveness | Health systems responsiveness score | Household survey to assess the primary health-care responsiveness to citizens’ health needs |
| Patient satisfaction | Average score of patient satisfaction with different services | Patient exit self-administered or interview questionnaire survey |