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. 2020 Nov 3;15(11):e0241624. doi: 10.1371/journal.pone.0241624

Table 3. Characteristics of the surveyed patient and level of Satisfaction of eReferral process and MSK wait time.

Characteristics Overall hip and knee eReferrals Hip eReferral Knee eReferral P value
N (%) N = 126 N = 267 Hip vs. knee
Patients age
P = 0.257
 • ≤ 29 10 (2.5) 3 (2.4) 7 (2.6)
 • 30–39 3 (0.7) 1 (0.8) 2 (2.6)
 • 40–49 11 (2.8) 1 (0.8) 10 (3.7)
 • 50–59 61 (15.5) 15 (11.9) 46 (17.2)
 • 60–69 144 (36.7) 47 (37.5) 97 (36.3)
 • ≥ 70 164 (41.8) 58 (46.5) 106 (39.7)
Patient gender
P = 0.635
 • Male 146 (37.8) 51 (41.2) 95 (36.2)
 • Female 241 (62.3) 73 (58.8) 168 (63.8)
Subregion

P = 0.415
 • ESC 209 (53.2) 76 (53.2) 142 (53.2)
 • WW 152 (38.7) 52 (41.3) 100 (37.5)
 • NE 4 (1) 0 (0.0) 4 (1.5)
 • SE 28 (7.1) 7 (5.6) 21 (7.9)
Satisfied with eReferral process

P = 0.455
 • Very satisfied 195 (50.3) 60 (47.6) 135 (50.5)
 • Satisfied 144 (37.4) 50 (39.6) 94 (35.2)
 • Dissatisfied 14 (3.6) 2 (1.6) 12 (4.5)
 • Very Dissatisfied 34 (8.7) 11 (8.7) 23 (8.6)
Reasonable wait time to receive care

P = 0.204
 • Strongly agree 100 (28.0) 33 (26.1) 67 (25.1)
 • Agree 190 (53.0) 67 (53.1) 123 (46.1)
 • Disagree 55 (15.0) 12 (9.5) 43 (16.1)
 • Strongly disagree 15 (4.0) 3 (2.4) 12 (4.5)