Table 4. Participant Satisfaction With Online Program and Population Health Management Support.
Combined intervention (n = 298) | Online program only (n = 216) | |||
---|---|---|---|---|
6 mo | 12 mo | 6 mo | 12 mo | |
No. patients completing survey | 196 | 176 | 125 | 127 |
Satisfaction with online program, No. (%) | ||||
Very satisfied | 54 (27.6) | 51 (29.9) | 25 (20.0) | 23 (18.1) |
Satisfied | 60 (30.6) | 48 (27.3) | 42 (33.6) | 38 (29.9) |
Neutral | 44 (22.5) | 53 (30.1) | 33 (26.4) | 42 (33.1) |
Would recommend online program to family or friends, No. (%) | ||||
Definitely | 91 (46.4) | 82 (46.6) | 53 (52.4) | 49 (38.6) |
Probably | 66 (33.7) | 57 (32.4) | 42 (33.6) | 43 (33.9) |
Satisfaction with support or outreach related to online program, No. (%) | ||||
Very satisfied | 37 (18.9) | 37 (21.0) | ||
Satisfied | 49 (25.0) | 42 (23.9) | ||
Neutral | 77 (39.3) | 69 (39.2) |