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. Author manuscript; available in PMC: 2022 Feb 28.
Published in final edited form as: Connect Health. 2022 Jan 4;1:7–35. doi: 10.20517/ch.2021.03

Table 3. Facilitators and barriers to the implementation of telemedicine in the United States[53] .

Facilitators Barriers
  • Patient engagement, including patient access to technology, education, family support, and interpreter services

  • Organizational readiness, including workflow planning for remote visits, appointing, check-on, and standardized templates for documentation

  • Regulatory and policy changes, including reimbursement parity as noted above

  • Patient limitations, including access to smartphones, computers, and broadband Internet, technology capability, and comfort with telehealth visits

  • Clinical care issues including unavoidable deviations from clinical standards of care (such as patients rather than healthcare professionals taking vital signs, limited ability to do physical exams)

  • Technology availability and training, weak information technology infrastructure, and inadequate reimbursement for non-clinical care costs