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. 2019 Aug 31;10(1):10.24926/iip.v10i1.1611. doi: 10.24926/iip.v10i1.1611

Table 3. CMM Service Characteristics (n=40).

Characteristic N (%)
Approximate number of CMM visits at clinic within a week per FTE, mean ± SD 21.7 ± 15.6
Clinic utilizes health information technology (e.g., EMR-generated lists of high risk patients, risk stratification algorithms) to prospectively identify populations of patients who would benefit most from CMM services (n=39) 26 (66.7%)
Formal criteria are in place (e.g., specific conditions, number of medications) that guide the identification of patients most in need of CMM to then target patients for CMM services 18 (45%)
Number of minutes initial CMM visits are typically scheduled, mean ± SD 49 ± 15.2
Number of minutes follow-up CMM visits are typically scheduled, mean ± SD 27.6 ± 5.3
A process is in place that allows for electronic referral of patients from clinicians to pharmacists for CMM services 35 (87.5%)
A systematic process for categorizing medication-related problems/drug therapy problems is employed 29 (72.5%)
Always document in the electronic medical record a care plan (e.g., a SOAP note or related encounter note) for each CMM visit 39 (97.5%)
CMM visits are documented in a medical record that is accessible by other clinicians/providers within the clinic 40 (100%)
The clinic has a standard format/template for recording CMM visits in the medical chart 35 (87.5%)
A process is in place to assure the quality of CMM services delivered by pharmacists
   Yes 20 (50%)
   Somewhat 8 (20%)
   No 12 (30%)
Pharmacists lead or participate in medication-focused quality improvement initiatives 24 (60%)
Have a written business plan or strategic plan for CMM program to support establishment of sustainability within the organization (n = 31)
   Yes 11 (35.5%)
   Somewhat 6 (19.4%)
   No 14 (45.2%)
A credentialing process for pharmacists who provide CMM is applied 28 (70%)
A privileging process for pharmacists who provide CMM is applied (n = 33) 14 (42.4%)
Have a written mission and/or vision statement for your CMM practice separate from your clinic mission/vision statement 26 (65%)