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. 2019 Aug 31;10(1):10.24926/iip.v10i1.1611. doi: 10.24926/iip.v10i1.1611

Table 6. Components of the CMM visit that pharmacists utilize support staff (n=40).

Utilize support staff for: N (%)
Scheduling 39 (97.5%)
Triaging phone calls 27 (67.5%)
Billing 22 (55%)
Performing point-of-care testing 16 (40%)
Enrolling patients in patient assistance programs 13 (32.5%)
Rooming patients 13 (32.5%)
Conducting follow-up phone calls 10 (25%)
Clinic staff do not support any of the above activities 1 (2.5%)