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. 2019 Aug 31;10(1):10.24926/iip.v10i1.1611. doi: 10.24926/iip.v10i1.1611

Table 9. Collected Measures Related to CMM (n=40).

Measures Related to CMM N (%)
Number of medication-related problems identified 30 (75%)
Number of medication-related problems resolved 27 (67.5%)
Patient satisfaction 26 (65%)
Patients meeting clinical goals (e.g., number of patients reaching hypertension, diabetes goals) compared to baseline 22 (55%)
Clinician satisfaction 14 (35%)
Reduction in hospital readmissions 12 (30%)
Achievement of pay-for-performance measures 8 (20%)
Total cost of care savings 7 (17.5%)
Reduction in hospital admissions 5 (12.5%)
Impact on medical providers (e.g., satisfaction, relative value units) 5 (12.5%)
Return on investment 5 (12.5%)
Medication cost impact (whether savings or increases in cost attributed to medications) 4 (10%)
Change in medication adherence 4 (10%)
Medication errors 3 (7.5%)
Reduction in emergency room visits 2 (5%)
Reduction in number of clinician visits 1 (2.5%)
Change in ambulatory care resource utilization for defined groups of patients (e.g., walk-in appointment requests, phone calls to triage) 0 (0%)
Our clinical/practice tracks clinical/financial goals, but we do not separate these out for patients receiving our CMM services versus others not receiving our services 14 (35%)
I/we are not tracking any measures to describe CMM impact in this clinic. 2 (5%)