Table 2.

Positive responses to GP Patient Survey questions, by practice growth for practices^a

Positive response	Practices with no growth,%b (n = 5106)	Practices with growth, %c (n = 644)	Adjusted difference in % change between 2013 and 2017d (95% CI)
Able to see preferred GPd
2013	62.5	59.3
2017	55.6	48.9
Change between 2013 and 2017e	−9.2	−14.2	−6.6 (−8.9 to −4.3)
Easy to get through to practice on telephone
2013	75.7	77.2
2017	69.7	69.1
Change between 2013 and 2017e	−7.3	−12.2	−4.3 (−5.9 to −2.6)
Able to get an appointment
2013	86.2	85.5
2017	84.6	82.6
Change between 2013 and 2017e	−1.6	−3.1	−1.5 (−2.2 to −0.8)
Satisfied with opening hours
2013	79.7	81.0
2017	76.3	76.7
Change between 2013 and 2017e	−3.9	−4.7	−0.9 (−1.8 to −0.1)
Good overall experience
2013	86.9	86.8
2017	85.2	83.1
Change between 2013 and 2017e	−1.5	−3.9	−2.2 (−3.0 to −1.4)

^aFor practices with >3000 patients in 2013, excluding practices where the number of patients had fallen by >20%, n = 5750.

^bPractices whose registered population in 2018 was +/−20% inclusive of that of 2013.

^cPractices whose registered population increased by >20% and >2000 patients between 2013 and 2018.

^dControlling for percentage aged ≥75 years in 2018, percentage aged <5 years in 2018, percentage with longstanding illness in 2017, mean Index of Multiple Deprivation 2015 score, region (North, Midlands, London and South), urban/rural setting.

^ePercentage change is calculated as percentage point change from 2013–2017 divided by the percentage in 2013.